Plant & field workflows

Who is in the loop

• Work order Trigger
• Route agent AI agent
• Field tech Human
• QC checklist System
• Supervisor Human
• Ops board System

Step by step

1. 01

   Ticket or downtime opens

   A maintenance trigger, RFQ, or crew ticket hits the queue with site, asset, and priority—not a sticky note on the break-room whiteboard.

2. 02

   Route to the right crew

   The route agent matches skill, location, and open load so the job doesn’t bounce between three radios before anyone owns it.

3. 03

   Tech works the checklist

   Field tech gets steps and photos where QC matters. Completing the list is the handoff—not “I think we’re good.”

4. 04

   Exceptions escalate

   Failed checks, parts delays, or safety flags route to a supervisor with the full ticket trail so decisions aren’t buried in group chat.

5. 05

   Close and log on the board

   Closed work, open exceptions, and crew load show on one ops board—useful for the shift lead and for the next audit of the same line.

6. 06

   Patterns that travel

   Same skeleton works for plant maintenance, multi-crew HVAC, or plumbing dispatch—swap the checklist language, keep the routing and ownership rules.

How it ships

Every build starts with a fixed-scope workflow audit — one week, priced before we begin. Then a QuickStart of two to four systems wired into the tools you already run. Ongoing management is optional.

No invented numbers on this page. What you see above is the actual sequence, not a projection of what it might do for you.