Job done, then silence on Google.
Timed review asks
SMS or email after a successful job, table, or service window, with quiet hours, opt-out, and brand-safe tone.
The system, not star ratings
A review system that asks once and never nags.
Happy customers forget to leave reviews. Angry ones never do. We install a review agent: timed asks after the job, reply drafts for Google and Yelp, and a person in the loop before anything posts.
Honesty policy: this page is about the system we install, not fabricated star ratings or invented client quotes. When real operators approve public testimonials, they land here. Until then, no fake social proof.
What we install
Three pieces from the audit playbooks.
Negative review lands at 11pm.
Reply drafts and escalation
Draft responses for Google and major platforms. Sentiment flags route to a human before anything auto-posts.
Human approvesReviews live in five apps nobody opens.
Ops dashboard
One queue: pending asks, open complaints, wins to amplify, hooked to CRM or a simple sheet if that is what you run.
How it ships
Three steps, in order.
01
Map the momentsWhere is the customer happiest? After which job status? Who owns exceptions?
02
Wire the channelsSMS, email, review links, CRM tags. Consent and quiet hours first.
03
Train the agent and the humansScripts, approval gates, weekly review of drafts and escalations.
Pairs well with
The systems that usually go in beside it.
Automated texting agent
The same number that books jobs can request reviews after a "complete" status, without staff living on the phone.
Texting agentLocal SEO and GEO
Reviews feed local pack strength; we also structure your site so AI assistants can recommend you accurately.
SEO and GEOHome services and hospitality blueprints
Review systems are a first automation in our home-services and restaurant playbooks.
Blueprints by tradeWorkflow audit
If reputation is the leak, the audit ranks review automation against missed-call recovery and follow-up, by ROI, not hype.
Book the audit callConsent-first asks, and a person before every reply.
We design the asks and the escalation paths for your brand, then hand them over working.